We offer two complimentary gift note options: 

1. We will laser engrave your message on thick black cardstock and then put the notecard in a linen envelope, or,

2. We will include a blank ivory linen notecard & envelope, should you wish to handwrite your own message before gifting.

To include a gift note, check the box labeled "Include Gift Note?" found near the product name and price above. For an engraved notecard, enter your message (up to 150 characters) as it is to appear. For a blank notecard, type "blank card" in the message field instead. Notecards are included outside the gift box for easy access.

If you are purchasing multiple gift boxes and want each to have a unique message: Rather than adding the total number of boxes to your cart at once, add each gift box separately, first personalizing your message for each one. At checkout, you can allocate different shipping addresses for each gift box by choosing the "Ship to Multiple Addresses" option.

Production Timeline: Orders of 1-6 curated gift boxes generally ship within 1-3 business days. Larger quantities or semi-custom orders may take longer. For precise timelines or rush production (limited availability), contact us at hello@oakcitygifts.com or 888-908-0837.

Shipping Options: We primarily ship via UPS, USPS, and DHL (international only). All available shipping options will show at checkout. We do not ship to PO boxes.

Guaranteed Delivery: Because of possible unexpected shipping delays, we cannot guarantee specific delivery dates.

Multiple Address Shipping: Easily ship gift boxes to multiple addresses in one checkout! For instructions, click here.

For additional shipping information, click here.

Due to the artisanal nature of our products, returns and exchanges are not accepted. If your gift box arrives damaged, please contact us within 48 hours of delivery for resolution.

We can be reached at hello@oakcitygifts.com or 888-908-0837.

If a product is temporarily unavailable, we will automatically replace it with a similar item of equal or greater value. No other substitutions or changes are permitted.